Playbook — Replacement Economics Engine

Objective

• Replace uneconomic repairs with profitable, controlled replacement sales
• Increase margin and reduce repeat failures

Trigger

• Non-repairable device / BER event
• High repeat rate or cost threshold exceeded

Decision logic

• Repair vs replace economics (cost, probability, margin)
• Best-fit replacement matching with constraints
• Offer + checkout workflow

Outputs

• Replacement recommendation + shortlist
• Economic justification + next-best action
• Conversion tracking