Boutique Advisory - Scalable Aftermarket Profit Engines
Private Equity Service Value Creation
Servicenomics - Scalable Service Profit Engines.
Architecture + delivery, not slides
Cost↓ Margin↑ Revenue↑ Uptime↑
2–8 weeks, hands‑on
On‑site + remote, worldwide
Relevant signature use cases
Direct engine entry points with playbooks for PE value creation.
- Installed Base Monetization & Entitlement Engine — asset-level contract profitability → stop leakage, renegotiate, upsell · Playbook
- Pricing FactoryTM — market-anchored margin control for parts, contracts, subscriptions and renewals · Playbook
- Replacement Engine — non-repairable device → smart replacement sales · Playbook
- Cost & Reliability Engineering — engineer durability and serviceability; reduce cost-to-serve · Playbook
- Cognitive Copilot Layer — KB / RAG / AI copilots for call centers and technicians · Playbook
Selected Experience Snapshot
A quick reality check — built in real organizations, at scale.
- Built global service platforms for large appliance & professional equipment manufacturers
- Led service organizations (multi-country, >100M€ service revenue)
- Designed multiple end-to-end business engines in service & aftermarket