Boutique Advisory - Scalable Aftermarket Profit Engines
Private Equity Service Value Creation
Servicenomics - Scalable Service Profit Engines.
Architecture + delivery, not slides
Cost↓ Margin↑ Revenue↑ Uptime↑
2–8 weeks, hands‑on
On‑site + remote, worldwide
Relevant signature use cases
Existing SERVICENOMICS signature use cases and existing site statements only.
- Installed Base Monetization & Entitlement Engine — Asset‑level contract profitability → stop leakage, renegotiate, upsell
- Replacement Engine — Non‑Repairable Device → Smart Replacement Sales
- Cost & Reliability Engineering — Engineer durability & serviceability - closed‑loop feedback into R&D
- Cognitive Copilot Layer — KB / RAG / AI copilots for call centers & technicians - automate 2nd level support
Selected Experience Snapshot
A quick reality check — built in real organizations, at scale.
- Built global service platforms for large appliance & professional equipment manufacturers
- Led service organizations (multi-country, >100M€ service revenue)
- Designed multiple end-to-end business engines in service & aftermarket
Servicenomics
Munich · Paris · Worldwide