Aftermarket Value Creation Partner - Architect → Operator → Executive → When needed: politics
Turnaround, Restructuring & Aftermarket EBIT Improvement
Servicenomics - Scalable Service Profit Engines.
I design and implement end‑to‑end business engines - installed base monetization engines, cost & reliability engines, pricing factories, replacement engines, predictive service loops, governance systems and an ultra lean service operating system.
Example: I doubled service EBIT in Northern Europe within 24 months by implementing a pricing factory, field‑productivity system and KPI governance.
Relevant service profit engines
Direct engine entry points with playbooks for turnaround, restructuring and EBIT improvement.
- Installed Base Monetization & Entitlement Engine — stop leakage, renegotiate loss contracts, monetize installed base · Playbook
- Cost & Reliability Engineering — reduce cost-to-serve through parts, labor, repeat and reliability logic · Playbook
- Pricing FactoryTM — price, discount, country and contract actions with quantified EBIT effect · Playbook
- Replacement Engine — turn uneconomic repair into controlled replacement economics · Playbook
- Predictive Failure & Proactive Service Engine — detect patterns, estimate failure probability, trigger action before breakdown · Playbook
- Ultra-Lean Asset-Based Service Operating SystemTM — asset → event → decision → action → state → financial reflection · Playbook
Selected Experience Snapshot
A quick reality check — built in real organizations, at scale.
- Repeatedly delivered double-digit efficiency improvements
- Designed global service billing engines still in operation today
- Created replacement sales automation concepts years ahead of market