Aftermarket Value Creation Partner - Architect → Operator → Executive → When needed: politics
Turnaround, Restructuring & Aftermarket EBIT Improvement
Servicenomics - Scalable Service Profit Engines.
I design and implement end‑to‑end business engines - installed base monetization engines, cost & reliability engines, pricing factories, replacement engines, predictive service loops, governance systems and an ultra lean service operating system.
Example: I doubled service EBIT in Northern Europe within 24 months by implementing a pricing factory, field‑productivity system and KPI governance.
Relevant service profit engines
Existing SERVICENOMICS signature use cases and existing site statements only.
- Installed Base Monetization & Entitlement Engine — stop leakage, renegotiate, upsell
- Cost & Reliability Engineering — reduce cost-to-serve by engineering durability and serviceability
- Predictive Failure & Proactive Service Engine — detect patterns, estimate failure probability, trigger action before breakdown
- Ultra-Lean Asset-Based Service Operating System — Asset → Event → Decision → Action → State → Financial reflection
Selected Experience Snapshot
A quick reality check — built in real organizations, at scale.
- Repeatedly delivered double-digit efficiency improvements
- Designed global service billing engines still in operation today
- Created replacement sales automation concepts years ahead of market